Privacy Policy

In recognizing the importance of protecting the personal data you provide to us, Nutrafood Sdn Bhd (“we,” “us,” or “the Company”) has developed this Privacy Notice to ensure that personal data is managed responsibly and securely. We comply with the Personal Data Protection Act 2010 (PDPA) and related regulations. By accessing our website,https://www.nutrafood.com.my (“Website”), you consent voluntarily and unconditionally to the terms of this Privacy Policy.

 

1. What is Personal Data

Personal data means any information that can identify you directly or indirectly. We may collect such information either when you provide it to us or automatically through your use of our Website.

2. How We Collect Personal Data

We may collect personal data through the following means:

a. Personal Data provided directly by you

When you make an inquiry, sign up for updates, or interact with us (e.g., at events or through direct communication), we may collect details such as your name, email address, phone number, company name, and position.

b. Personal Data collected automatically
When you browse our Website, we may collect data such as your IP address, browser type, and information through cookies and analytics tools.

3. Purpose of Processing Personal Data

We collect and use personal data only for lawful purposes, including:

• Responding to your inquiries and requests.
• Providing information on our products, services, and solutions.
• Sending newsletters, updates, or insights (with your consent).
• Communicating about events, seminars, or relevant industry updates.
• Improving our Website, services, and client support.

We will not use your personal data for other purposes without your consent.

4. Disclosure of Personal Data

Your personal data may be shared within Nutrafood Sdn Bhd and with trusted third-party service providers when necessary to fulfill the purposes stated above (e.g., logistics, IT, or regulatory support). We may also disclose information if required by law, court orders, or government authorities, or when necessary to protect our rights, clients, or users.

5. Protection and Security

We implement reasonable security measures to safeguard your data against unauthorized access, misuse, or disclosure. However, please note that no system is 100% secure.

6. Access, Correction, and Deletion

You may request access to, correction of, or deletion of your personal data held by us. Please submit your request in writing to:

Email: info@nutrafood.com.my
Tel: +60 16-426 4927 (Mon–Fri, excluding public holidays, 8:00 a.m. – 5:00 p.m.)

Kindly note that deletion of certain data may limit our ability to provide you with certain services or updates.

7. Use of Cookies

Our Website uses cookies to enhance functionality and improve user experience. Cookies may also be used for analytics to understand website traffic and performance. You can manage cookie preferences through your browser settings.

8. Updates to This Privacy Notice

This Privacy Policy may be updated from time to time without prior notice. We encourage you to review it periodically to stay informed about how we protect your information.